Algemene voorwaarden

Terms of Service

Welcome to Bella Storia. The terms “we”, “us” and “our” refer to Bella Storia. Bella Storia operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a customized shopping experience. Bella Storia is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein (including our Privacy Policy [LINK]), describe your rights and responsibilities when you use our Services.

Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use or access our Services.


1. Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have given us consent to allow any minor dependents to use the Services on devices you own or control.

To use our Services, you may be required to provide certain information, including your email address, billing address, shipping address, and payment details. You agree that all information provided is accurate, complete, and current, and that you have the right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, or assign your account to any third party.


2. Products

We strive to display our products and services as accurately as possible. However, we cannot guarantee that colors, images, or product appearance will be exactly as displayed on your device.

We do not warrant that the quality of any products or services will meet your expectations.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities per person, region, or jurisdiction.


3. Orders

By placing an order, you make an offer to purchase. We reserve the right to accept or refuse any order at our sole discretion.

An order is only accepted once we confirm it. Payment must be received and processed before acceptance.

Please review your order carefully before submitting. Once accepted, cancellation may not be possible.

If we modify or cancel an order, we will attempt to notify you using the contact details provided.

Returns and exchanges are subject to our Return Policy [LINK].

You agree that purchases are for personal use only and not for resale or export.


4. Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged is the price at the time of order confirmation.

Unless stated otherwise, prices exclude taxes, shipping, and import duties.

You agree to provide accurate and up-to-date payment and account information and to promptly update any changes.

You represent that:
(i) payment information is accurate;
(ii) you are authorized to use the payment method;
(iii) charges will be honored;
(iv) you will pay all charges including shipping and taxes.


5. Shipping and Delivery

Delivery times are estimates and not guaranteed.

We are not liable for delays caused by carriers, customs, or circumstances beyond our control.

Risk of loss transfers to you upon delivery to the carrier.


6. Intellectual Property

All content within the Services is owned by Bella Storia or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. Unauthorized use is prohibited.

All trademarks, logos, and brand elements remain the property of their respective owners.


7. Third-Party Tools

We may provide access to third-party tools “as is” without warranties.

Use of such tools is at your own risk and subject to third-party terms.


8. Third-Party Links

We are not responsible for third-party websites or content.

Accessing third-party services is at your own risk.


9. Relationship with Shopify

Bella Storia is powered by Shopify. However, all sales are made directly with Bella Storia.

You agree that Shopify is not responsible for any aspect of transactions between you and Bella Storia.


10. Privacy

Your personal data is handled according to our Privacy Policy [LINK].

Shopify may process your data to provide and improve the Services.


11. Feedback

Any feedback you provide may be used by us without restriction or compensation.

You confirm you have the rights to submit such feedback.


12. Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.


13. Prohibited Use

You may not use the Services for unlawful purposes or violate any laws or rights.

We reserve the right to terminate access for violations.


14. Termination

We may terminate access to the Services at any time without notice.


15. Disclaimer of Warranties

Services and products are provided “as is” without warranties of any kind, to the fullest extent permitted by law.


16. Limitation of Liability

To the fullest extent permitted by law, Bella Storia shall not be liable for any indirect or consequential damages.


17. Indemnification

You agree to indemnify and hold Bella Storia harmless from any claims arising from your breach of these Terms.


18. Severability

If any provision is deemed invalid, the remaining provisions remain enforceable.


19. Entire Agreement

These Terms constitute the entire agreement between you and Bella Storia.


20. Governing Law

These Terms are governed by the laws of the Netherlands.


21. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance.


22. Contact Information

Bella Storia
Email: servicebellastoria@hotmail.com
Chamber of Commerce (KvK): 95226699